Refunds & cancellations

Request the refund, cancellation and delivery terms with your written offer. This website does not establish a universal refund window or a new restriction on an existing purchase. Applicable mandatory consumer rights remain unaffected.

Confirm the period covered, any renewal arrangement and cancellation terms for updates or separately agreed services. Do not assume that a software purchase includes lifetime updates or unlimited support.

Hosting, model, speech and carrier charges are governed by the providers you use. A request about an Avrosh purchase does not itself cancel provider services or erase data from a buyer-operated deployment.

Email hello@avrosh.com with your order reference and the issue you would like resolved. Do not send payment-card details or account passwords.

Existing purchases and signed agreements remain governed by their applicable terms. This page does not replace an agreement you already have.