Trust
Requests for information
Requests must reach the organisation that actually holds the relevant records.
Identify the operator
Agencies and businesses can operate Avrosh on their own infrastructure. Avrosh does not gain access to those call databases simply by supplying the software. Requests concerning such deployments should be directed to their operator.
Requests addressed to Avrosh
Send requests concerning records held by Avrosh to hello@avrosh.com. Include the requesting authority, legal basis, scope, relevant account or service identifiers and a verifiable contact.
Record availability depends on the service
Do not assume a call was recorded, or that no recording exists. Recording is optional; the deployment configuration, retention, deletion and backups determine what records may be held. A request cannot make unavailable records appear.