Customer help
Resolve an issue
Start with the purchase or service involved, and the result you need.
A purchase or service from Avrosh
Email hello@avrosh.com with your order or agreement reference, a short description of the issue, relevant dates and your requested resolution. Include only the information needed to understand the case.
A service supplied by an agency
If another business operates the phone agent or sold you its service, contact that business first. It controls its deployment and its agreement with you. Using Avrosh software does not make that agency’s clients direct Avrosh customers.
Share evidence carefully
Call IDs, version information and redacted error details can help. Do not send provider keys, passwords or full personal call records in an initial email. Recordings may or may not exist, depending on the deployment’s settings and retention.
Applicable terms
Existing purchases and signed agreements remain governed by their applicable terms. This page does not replace an agreement you already have.
This page does not add a new jurisdiction, arbitration requirement or limitation of rights.